Folks were very good to deal with and kept me informed of their efforts and progress. They were also good to their guarantee of 'results or no cost'. Sadly they had to live by that statement as they were unable to resolve the loss of all of my emails and contact information.
Hello Richard, thank you for the review of our services. While we do use the most advanced tools for data recovery, sometimes when the specific portion of the drive has effectively been overwritten with new data, it is not possible for any tech to recover that information. Even though we spent a lengthy amount of time trying to recover your files, you were not charged for the service. We will always stand true to this policy - fair is fair.
Hello Richard, thank you for the review of our services. While we do use the most advanced tools for data recovery, sometimes when the specific portion of the drive has effectively been overwritten with new data, it is not possible for any tech to recover that information. Even though we spent a lengthy amount of time trying to recover your files, you were not charged for the service. We will always stand true to this policy - fair is fair.