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Whilst I am still unimpressed with the knowledge and attitude shown by the manager in my local shop, I have edited the review from 1 star to 5 due to the excellent service and intervention from the company's Customer Support Service. They agreed that the boots had not lasted as long as they should have and were extremely helpful, arranging a full refund for the goods. It would be fair to say that they have restored my faith in Mountain Warehouse, so thank you for your help.
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