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Richard F.

San Jose, California

Contributor Level

Total Points
81

1 Review by Richard

Box
  • Box

11/18/22
Verified purchase

I signed up for a full year by mistake when I meant to sign up for the $ 15/month option. I expected to see a click-on box on the next page to indicate my choice. BUT the next page thanked me for subscribing for a full year at $ 540.00. I misread the signup page. I immediately tried to contact someone to help me correct my error. Instead of help, I received a quotation from the terms of service and a refusal to make any refund. My request for refund was within minutes after my mistake. Obviously I never used the service and derived no benefit from it. This is a sleezy, bad faith business practice to take advantage of my innocent mistake and keep my $ 540. Despite the fancy language of the TOS, this is maneuver is properly known as a ripoff

Tip for consumers:
This business is unethical, tricks customers with deceptive sign-up page then refuses to return stolen fee.

Products used:
None. Never used it

Richard Has Earned 1 Vote

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