Richard G.

I put up with bad things all the time and I'm tired of it. My latest experience with Booktopia is one of these bad experiences and I feel I want to say something so that business practices change. I purchased a book which clearly stated on the website that it would ship within 2 weeks. I chose Booktopia for this reason, because I thought I would get the book around a week sooner than an overseas business such as Amazon, thinking it is stock in Australia. After purchase and after following up a month later, I was informed that the book would take 6 weeks to arrive to the Sydney warehouse, then I would later be informed of a tracking number from there to Melbourne. This will be an 8-10 week delivery on an advertised 2-3 week delivery. Nowhere on the site mentioned the book was out of stock. It's a 'take the money, then order the product' company and consumers need to aware and information should be clearer. If you don't carry the product, please don't advertise that you do. I would have been happier paying double the book price for air-freight from overseas and receiving the book in the advertised period.