Richard H.

I ordered a lawn mower 2-pack wheel kit from Home Essentials Depot. Also noted that they had free 30 day returns. Seemed safe enough. When I received the shipment, it contained only one wheel. I called the shipping company (Marr Bros.) and was told that the order was correct and I needed to call HED. They said I needed to order two of the 2 Pack kits to get two wheels. The product was falsely described by the HED people. Also, the return policy requires that I pay for all shipping costs plus a 20% restocking fee. I'm now estimating my cost to return this item will be around $20 or more when all I paid initially was $33.81. I do believe I have been totally ripped off. I can't reach HED customer service. This whole scam is playing out for HED as they make you think you are buying a pair of wheels then make it too costly for you to return the product for a refund.