Richard K.

Purchased a product that arrived damaged. This company refuses to do anything to cover my expense of making the repairs to the product. I have spent well over $10K with this outfit and they treat me like an unimportant consumer. Think about how they will treat you.

We dealt with a local water distributor in CA. Apparently, they sold out to Ready Fresh, without notifying customers of the change. One day Vista Springs is delivering water, and the next delivery is coming from Ready Fresh. We received notice from Ready Fresh about the change, and we endured for about a month. However, the local company that had provided excellent customer service was gone, and dealing with Ready Fresh in Kentucky was not nearly as convenient. So we cancelled service, and paid our final bill and had our dispenser picked up. Now Ready Fresh continues to bill us for dispenser rental. Cannot talk to a human about resolving this. That's what happens when a local company sells national. Anyway, avoid this company. They cannot serve you adequately. Sounds like they are running a national distribution of water out of a strip mall on a highway in Kentucky. Not a company, a big bad joke.