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I received a call at 7:30 this morning and was told my item, a treadmill, would arrive at 2:30. The window given me by Costco was 2-4 pm. At 5 I called Costco and was told the item was delivered and said that it was not. Then the Costco rep told me that it never made the truck. Costco and Innovel obviously thinks my time is not worth anything. Costco might be a good warehouse, but I am not happy to be a member with this type of unacceptable service (no that is not the word).
$#*! Raskin
Tip for consumers:
Costco might provide real values if you take the item home yourself. If it is too heavy then forget about it. Their delivery service stinks.
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