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richard t.

UK

Contributor Level

Total Points
81

1 Review by richard

  • PrizeRebel

2/22/23
Verified purchase

After many frustrating hours of surveys getting to 90-99% complete and THEN being rejected i managed to accrue enough points for a £5 amazon gift card. Made my claim. Decided to do no more as i was getting pretty annoyed at the rejections which generally happened when they were asking my ethnicity, my locale or gender, again. They already asked at the start so if i don't fit requirements end it at the start.

Anyhoo. 24 hours later i get this;

Hi Richard,

Your account was flagged by a security check that is conducted for newer users in order to prevent fraud. We will reopen your account once ID check is completed.

We understand that this an inconvenience, but it is necessary due to the amount of fraud accounts that we encounter.

Please respond to this email with a clear picture of your government issued ID or Drivers License to verify your name and address. Your picture must also include a piece of paper with the date and PrizeRebel.com handwritten on it to verify that the ID is in your possession. The photo must be clear and of good quality, as otherwise it will not be accepted.

You can black out information such as your ID Number and photo for privacy.

We DO NOT accept scanned images. Your privacy is important to us. We DO NOT keep this information. This information is deleted once verification has been completed.

Thank you for your understanding and we look forward to hearing from you.

PrizeRebel Support

I mean seriously what sort of ID verification is it if i blank out ALL the references on it and my picture hahaahaha.

Wish i had checked reviews more closely as there are so so many the same as mine when you look down the page.

Ah well lesson learnt and hope this helps someone out

Richard

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Susan L. – PrizeRebel Rep

Hi Bobby, I'm sorry that you did not have a good experience with our security procedures. Unfortunately it is necessary in some instances to verify a user identity before we can process a reward redemption request. I apologize for the information required but we try to make the process as smooth as possible so you can get back to earning and redeeming for rewards. Feel free to contact our support team if you have any further concerns and questions.

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