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richc218

Rich c.

Contributor Level

Total Points
173

2 Reviews by Rich

9/26/19

Great location by the sea and good value for money only reason it is not a 5 star is the car park is often full and you have to park in the council one which increases the walk.

9/26/19

I called this company to complete a service on my boiler. The engineer came out and did next to nothing but say a pipe was wrong and I should call fitters and the pressure was 15 ( less than 16 makes the boiler unsafe) he completed the paperwork wrong and left. I spoke with Eon and Gas tech who came out today and showed the gas pressure and pipe were fine. Highlighted the errors the rightio engineer had made and said I should call the company. I did and recorded the call and I explained and said I wanted a refund which was refused while they investigate. I was then told this could take up to 28 working days. I asked to speak to a manager and was told no one was available. This is disgusting. Stay away from this company as they are appalling and I bet they hope people drop the complaints... well I wont as i paid for a service which has not happened and so I want my money back!

So after going through the complaints process and being told three weeks ago I would hear from a manager I called today to be told the person dealing with my complaint had left, again no manager was available but would call me today, guess what no call. This company is a joke

Rich Has Earned 3 Votes

Rich C.'s review of Rightio.co.uk earned 2 Very Helpful votes

Rich C.'s review of Rightio.co.uk earned a Well Said vote

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