I purchased 2 canes on 8/18/20 with a specified delivery date of 2 to 8 business days. It is now 17 days later. Every time I check the delivery status which indicates each day that I will receive the parcel either that day or the next. I live in Brooklyn NY, this parcel has been in Brooklyn 5 times already listed as out for delivery and then it gets shipped to Kearny NJ and so on. I called customer service their 1st response is it was shipped via USPS and went on to explain that the post officer has been defunded (bull$#*!) then when I inform them that the tracking number is a FedEx delivery they then say oh it was the weather. All excuses on help no walking sticks. Do you self a favor and avoid these people, there are plenty of other reliable sources to buy canes from. These guys are shysters and make excuses as they go along without offering and amicable form of resolve...