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Rick G.

GR Mi

Contributor Level

Total Points
264

2 Reviews by Rick

  • Alpinetiregr

5/5/22

ALPINE TIRE
These guys are completely incompetent mechanics and even incompetent to perform a simple tire change.
First trip got in my car to leave and the entire front mat was completely covered in black oil and grease. Not just a shoe print but the entire mat.
Thought ok, mistake noted, give them another chance.
This is a TIRE STORE, If you have have factory chrome lug nuts (hum, most everyone) you'll see Will taking them off using a SLUDGE HAMMER to bang the English sockets onto the Metric lug nuts.
So beware of them destroying all of your chrome lug nuts because as Paul stated and I quote that "ALL THEM OEM LUG NUTS SWELL UP!" Well, that's very true, but only when you're taking a sludge hammer to them! Them OEM dealers don't use sludge hammers. All my lugs were destroyed but just put back on. Great for changing a tire on the side of the road!
Main reason for visit was to install a simple $35 wheel bearing at a cost of $300. Instead of correctly installing the wire harness properly on the factory mounting points they zip-tied it down all over the place causing it to pull out a day later
They used a non water-proof spin cap to connect 1/32" length of exposed wires together.
When it failed next day they claimed it must need a new wire harness vs. admitting their mistakes. Unfortunately they just retied the original wire harness down again the same exact way.
Next failure 1 day later. So my wife is driving a car in winter weather w/o ABS brakes or Traction Control. Wondering if their wives and kids are?
Third trip in still trying to resolve a simple issue.
So they redid the old wire needed replacement, claimed they did it. Fell apart again, same oxidized black copper wire still on car, lied about replacing it and that being the problem.
I tried working with them to fix the situation. Took FIVE repeated trips, (one to a dealer to verify their screw ups) minimal 3-4+ hours each time for a 1 hour job in any shop or in my own garage. Dealer explained they DID NOT REPLACE the wheel dust cover because it took less time to throw it the trash! Had to explain to them how to order a new one the following week. 5th. Time in and another disconnected wire a couple days later again! I gave up these guys and doubt anyone there has a valid mechanic's license that's actually working on cars, not Will for sure.
Lied about verifying wheel bearing was bad and I again quote Paul that "they knew it was bad because they tore it apart to verify it was bad," right! Nobody tears a bearing apart to verify it's bad, another flat out lie period.
My wife is driving a car with no traction control or ABS.
MVSRA authorities will glad paying their shops a visit. This time with cameras in place!
Save yourself the hassle! Thanks!

Tip for consumers:
Avoid this company!

Products used:
Dealership

  • WeatherTech

4/28/22

Ugly unfortunately did not match product or even come close. Weather CEO would be embarrassed to have these in his car.

Tip for consumers:
They don’t care what color they send. Never buy again.

Service
Value
Shipping
Returns
Quality

Rick Has Earned 4 Votes

Rick G.'s review of alpinetiregr.com earned a Very Helpful vote

Rick G.'s review of WeatherTech earned 3 Very Helpful votes

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