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We had an issue with our original order and I issued a negative review. To their credit, FansEdge responded and sent replacement items. While initially disappointed with the product and company, we are now happy with their service.
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We are so very sorry that you received your item in that condition! We have issued replacements for both glasses and you are not required to return the items you received. The replacement should ship tomorrow, February 18th, and be delivered on Thursday. If I have not resolved this matter to your satisfaction, please let me know how I can be of further assistance. Sincerely, Karmen