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RIcki R.

Highlands, Texas

Contributor Level

Total Points
85

1 Review by RIcki

  • Loan Pal

12/2/21

Formerly Known as loanpal, good leap has went downhill fast. They are currently performing some misleading and deceptive business practices in the form of mischaracterizing government grants and tax information. There are laws against this with the Federal Trade Commission the Attorney General's Office of Consumer Affairs and the Better Business Bureau I will be filing with these agencies. They get you a loan for a solar system and tell you that you're going to get a certain percentage back at tax time in the form of a government grant what they don't tell you is if you didn't pay that much in taxes you won't get that amount, but they're demanding you give them that percentage to keep your loan payment from being raised up. They told us that we were guaranteed to get that percentage from the government because of the grant program from getting a solar system installed and all we had to do was turn that grant money over to them at tax time. When we realized this was misleading our payment went from $180 to 240. And they continuously want to insist that I'm mistaken and the information that I am recalling was given to me by my salesman. I had called and spoke to loanpal Personnel multiple times concerning this issue once I found out about their misleading and deceptive sales pitch. Once I have this loan paid off I will never deal with this company again and I am warning you about this companies business practices.

Tip for consumers:
Buyer beware

Products used:
A loan on a solar system for a residential home

Service
Value
Quality

RIcki Has Earned 5 Votes

Ricki R.'s review of Loan Pal earned 5 Very Helpful votes

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