- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
We booked four pickups from the same address all going to the same place. Issue #1 I guess is why can't this be four parcels on the one consignment - but alas, it is four separate consignments. Instructions to the driver clearly said that the office was behind the garage. Two attempts to collect are marked futile. No attempt to ring in order to clarify the instructions. We have revised the instructions to advise the driver to ring when he arrives, not attempt to collect from the house and to go the office behind the garage. Hopefully he gets it right this time.
Your integration with eBay mostly, but otherwise positive experiences until now.
Rick J.'s review of Sendle earned 2 Very Helpful votes
Rick hasn’t received any thanks yous.
Rick doesn’t have any fans yet.
Rick isn’t following anybody yet.
Empty.
Worst service Ever, will NEVER use them again! — I will NEVER use them again. Their courier...
Hi Rick! Thanks for raising this with us. Really sorry to hear your parcels were not picked up successfully. Your updated pickup instructions have been forwarded to our pickup partner for their reference and action.
We will monitor the progress and follow through as necessary until your parcels are successfully picked up.
Please note that parcel pickups can occur anytime between 8AM and 6PM on weekdays (public holidays excluded). Kindly ensure that the parcels are ready for collection as normal - packaged, labeled, and available as per pickup instructions.
Please rest assured that we'll do our best to get your parcels moving.