Rick R.

Virgin America may be the worst airline, ever. Our daughter, who has a nut allergy, called the airline to tell them about her allergy. When told they will serve peanuts despite her allergy, she was transferred to a supervisor, Don, who told her that they would not refund her ticket and that "yes, they were willing to jeopardize her life to serve peanuts". Wow. Interesting that Southwest treats Nut allergies as a disability and will not serve peanuts on their planes if a person tells them they have a nut allergy. United has stopped serving nuts on all flights. Can't believe that an employee would say that to a person. Can't believe they won't refund ticket.