Update... ordered last sampler 2 months ago... really surprised as they always just say next month. New scam is take the order and then never send the product. Anyone stupid enough to give them money after reading about there reviews deserves to loose it all! Out of all the hundreds of online companies I have used only this one and one other is a ripoff! Do not use them!
Hello Rick,
Let's clarify the situation. In April, there was a huge price increase on beef across Canada. We were able to maintain our price for April and May, the result: we received thousands of orders across Canada. This created a crisis at our plant, so we had to acquire a bigger facility, and we are in process of moving. Keep in mind that you paid $16.66 per sampler box. If you wish to get refund for May/June sampler box, you are more than welcome to call us. The sampler box is going to be available once we catch up, and the promotion will be extended. Sorry about the inconvenience, but the good news is once everything is completed, we will be able to provide our customers better and quicker service.
P.s. We are not going out of business. We are growing!
Rick Has Earned 4 Votes
Rick W.'s review of Gourmet Secrets earned 4 Very Helpful votes
Hello Rick,
Let's clarify the situation. In April, there was a huge price increase on beef across Canada. We were able to maintain our price for April and May, the result: we received thousands of orders across Canada. This created a crisis at our plant, so we had to acquire a bigger facility, and we are in process of moving. Keep in mind that you paid $16.66 per sampler box. If you wish to get refund for May/June sampler box, you are more than welcome to call us. The sampler box is going to be available once we catch up, and the promotion will be extended. Sorry about the inconvenience, but the good news is once everything is completed, we will be able to provide our customers better and quicker service.
P.s. We are not going out of business. We are growing!