Riku O.

Absolutely horrendous customer service. I've had an issue with my delivery ever since I started subscribing and every time theres a missing newspaper I report it to them just to get a generic response of

"Thank you so much for waiting I know it is not an ideal experience. Since we subcontract local Delivery partners, we rely on our readers to inform us when delivery issues occur, in order to be able to address it.

Therefore thank you for bringing this to our attention, as it helps us improve our service, so we can hold our partner accountable towards your expectations."

They offer you nothing but generic responses and are absolutely incompetent.