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Do not waste your money with Foxsters. This company will take your money and "send you a product" that never arrives. I ordered a hat on July 5,2021 and it is now mid-September. Apparently my product was "lost as customs" 2 times already and the third has been in transit for almost a month. I live in Canada. The owner of this company fielded my emails but took almost a week to respond on multiple occasions. She gives the same excuses every time and won't honour my request for a refund at this point after all this hassle. She also threatened to SUE ME when I told her I would leave my honest review online. These hats ship from deep in China and the company uses third rate shipping companies that can't even do their job. I would avoid this company and their products at all costs. It's not worth your money or time.
Tip for consumers:
Don’t buy from Foxsters. H&M has better hats for half the price.
Products used:
None, they never showed up.
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I placed an order about 3 weeks ago! Order still hasnt shipped and company doesnt event answer to...
Hi, unfortunately your first package has been held by customs. This isn't under our control and we exchanged dozens emails with you to solve the issue and assist you. As i can see you accepted a replacement free of charge. After us sending the replacement you also asked a refund. You received your product but still have a misleading review online.