I got my order on time as promised and happy with them, the only thing I have against them is that one of my order was missing. I tried to contact them to no avail
It took a long time for the things i ordered to get to me. They do respond to the tickets if you have any questions and did refund for the things they didn't manage to send to me. One hiccup so far is that, a product can be of low price but the shipping for it way ridiculous. For example some handbags are 16USD but the shipping 24USD.
Tip for consumers: it is best to ask information about the product you want to order before doing so.
In some cases, we'll ship out the items in stock in priority in order not to keep our customers waiting while the others are on back order.
Our team has reviewed your complaint and offered you a solution in the ticket. We are waiting for your reply. Could you please answer us?
If any question, please email to support@rosewholesale.com or submit a ticket here: https://support.rosewholesale.com/ticket/ticket/index.
Kind regards,
Rosewholesale Customer Service
rina Has Earned 5 Votes
Rina K.'s review of RoseWholesale earned 5 Very Helpful votes
Dear rina,
Thank you for your important feedback.
In some cases, we'll ship out the items in stock in priority in order not to keep our customers waiting while the others are on back order.
Our team has reviewed your complaint and offered you a solution in the ticket. We are waiting for your reply. Could you please answer us?
If any question, please email to support@rosewholesale.com or submit a ticket here: https://support.rosewholesale.com/ticket/ticket/index.
Kind regards,
Rosewholesale Customer Service