I signed up for the $1 trial and got a very detailed report, and the customer service rep was able to cancel my trial after i was done with what I needed. Autocheck charges $40 for the same report that i was able to get here! Great value for money.
I think the negative reviews are from people not canceling their subscriptions? The website appears to have over 1million unique customers and is featured in multiple news articles.
They probably just dont ask for reviews.