Rita H.

I got a gift card for Christmas and it has already been used. I know the card is good but it didn't work. The manager was rude and simply said you have to call the number on the back. I called. Customer Service answered, mumbling I asked the customer service representative to speak more clearly. They looked up my card and said it had been used. I said I thought that it had to have been used fraudulently. They transferred me to a department and was on hold for a long time. Finally a message came on saying they were closed for Martin Luther King day even though today is not Martin Luther King day, please call back

Whenever I go to the store, the bathroom is never available for the public, the manager is rude, people who check you out never are helpful with coupons or the app. Many times even though I have the app and a teacher discount they say it's connected to your phone number but it does not give you the discount now my Christmas gift card does not work and there's no one to help me on the phone. What a scam. I don't even like this store because most of the stuff they sell is cheap junk way overpriced even with a sale it's not worth it.