r m.

I ordered 3 items from cubezz. In the summary stage they showed in BOLD and RED letters the amount INCLUDING FREE SHIPPING. However, while entering the payment information they added $26 shipping charge. Less than 30 minutes after I placed the order I realized this charge in the confirmation email. There was no phone number and no chat to contact them. So I had to send them an email which I did immediately. They responded within a few hours saying they will try to stop the shipment. 2 days later I get a notification that they have to change the carrier so obviously they did not ship and they did not stop the shipment. Clearly, the lure you into buying from them but then cheat you with outrages shipping costs which they add last minute after showing $0 shipping.