When washed for the first time, all the down or whatever the Chinese used as insulation, turned into lumpy balls, visible when held up to the light. After sending numerous chats, swapping emails, submitting requested photos, the receipt, & requesting either a replacement or a refund, UNIQLO now advises we will have to return to the actual store in Stuttgart, Germany (from USA) for resolution. Hope the EURO 70.00 paid, ultimately costs them more in lost business from bad reviews.