Robert H.

I ordered from this site before Christmas because the phone agent informed me that I would receive a free star trek stocking with my order. They told me they were out of stock at the moment but that it would be sent shortly when they got more in. I contacted them when I received my order and asked again, they again informed me that I would get the stocking soon. Two weeks later I get an email and they inform me they have cancelled the order for my gift. I told them about what happened. After 2 more weeks they wrote me back and said basically oops, sorry, tough luck. Refused to help in any way even though they enticed me to make a purchase on the premise of a lie. Bait and Switch people - do not buy from them, they are dishonest and have the poorest customer service I have seen in a long time.