Ruby Lane does it right.
I am a seller of antique furniture on Ruby Lane and have been for the last nine years. It took a while for me to understand how the Internet works when selling. But all the information needed is available in their help section.
I have sold many items on Ruby Lane. They have been very helpful, and respectful when I had a problem. I was in no way debased At any time. The staff has always been helpful, understanding, and respectful.
Just recently I discovered they had a shop mentor assistance. I sent an email requesting this free service. My email was answered in 24 hours. Within a week or 10 days I had a very explicit and to the point email from the shop mentor explaining to me what I could do to better display my items and what I could do to promote sales. For the money I spend each month for about 150 items I could not get better exposure or advertising anywhere else. The more items you add the more hits you seem to get on your page. I dont know why. But I was told to do it and it works.