Ordered the following product and what was sent was not the item as described on their product page:
10ft Micro USB to USB Cable High Speed USB 2.0 A Male to Micro B for Android, Samsung, LG, Sony, Blackberry, Motorola
Actually received:
3.2ft Micro USB to USB Cable High Speed USB 2.0 A Male to Micro B for Android, Samsung, LG, Sony, Blackberry, Motorola
Company response:
Dear Customer, We are sorry after confirming with supplier, the item is only 1 M in length, we will change the description and title right away.So you receive correct item. Once again, there are no enough word can express how sorry we feel.
Sincerely, Coruncanius LightInTheBox Customer Service
The have since updated their product page and closed my case with them without actually resolving my original issue in which I expected a certain product and was shipped something entirely different.
Dear customer,
Sorry for the inconvenience. We sincerely accept your suggestions, and will try to provide better service for you.
Sincerely