I have been trying to show them the problem my mattress has and filled a claim. They asked me to add a stick and a quoter coin next to the stick, but this test never will show the problem I have.
The problem I have is the mattress gets very deep in the areas where I make more pressure. It wasn't like that when new.
They don't really want to take a test to show this problem. I have been asking to do something and they keep saying the coin is not 3/4 deep. The test they requested just shows problems without making pressure on the mattress.