Robert L.

I bought a cheap 7" tablet from PandaWill with a 1yr warranty. After four months, the battery started to drain completely dry when in standby and would last about ten minutes in normal operation. I emailed PandaWill's help line and was first told that I'd caused the problem somehow - I insisted I hadn't - they then offered me a 5% discount on a new one - I asked about repairs - they then asked for videos and photos - I sent them rather uninteresting photos of a dead tablet - they then tried to say that the tablet was over a year old - I sent them the order confirmation - they asked for a video again - I refused and insisted on a repair - they then offered a 6% discount on a new one - again I refused and that is the last I've heard.