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Ordered item and was advised of shipment with a tracking number on 9/10. Since that time there has been no information regarding the order. I have contacted Jinx quite a few time requesting a status update on the order. They continue to reply with "sorry, it is now on it way". As of today they are no longer even replying to my emails.
Robert S.'s review of JINX earned 3 Very Helpful votes
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The ring is perfect. My wide is going to love this for our 5th anniversary. Very pleased with the...
HI Robert, are you International or in the USA? For international orders we consider a package lost if it has been over 30 days since the ship date. We are always willing to reship or refund an order after 30 days has passed. We respond to all emails within 1 business day unless you send multiple duplicate emails, then we will only answer one.