Robert S.

I ordered a Beatles Rubber Soul LP from BravadoUSA back in November 2015. I never got any word on my order getting shipped. A MONTH later, I still got nothing. I emailed their customer service asking that my order be cancelled since it was never even processed. Throughout this whole time, I was never charged for the order, so I thought the order was silently cancelled, and I just wasn't told about it. Just a few weeks ago, JULY 2016, I got an email saying that my order shipped, 7 MONTHS AFTER THE INTIAL ORDER. I forgot that I even attempted to order it. Later, I saw in my bank account transaction history that THEY STILL CHARGED ME FOR IT. I've tried to email them again for a refund, but so far, I've gotten NO RESPONSE.