Posted a negative review based on our experience with a fence company that worked on our property. They removed it because the owner complained, and we did not have proof of purchase (because it was paid for by the neighbors). Because of this fact there was a portion left unfinished on our property.
Even though we showed Homestars a picture of the completed and uncompleted work, as well as text messages to and from the owner about completion, Homestars would not accept this.
It has been about a month since the company came back and worked on our property to fix this issue, but my review is still "pending moderation". This is even though I have emailed them to have it taken down because the work got finished!
Now I am stuck with an account for this dumb site because they wont let you delete your account.
Homestars will say "if you do not pay for the service you cant review them". Even though they worked on our property, and I felt people should be aware of the issues we had.
If they came over and tore up our lawn and broke things could I give them a review then? What if it was a good review? Would they ask for proof then?
Homestars, deletes bad reviews for the ones that pay to be on their site, and strong arm those that don't pay by altering their reviews.
Do not use, very corrupt, stick to google reviews. If you're a business owner, do NOT put your company on here because you will be on here for life, and you will be forced to pay to get good reviews.