They lie, cheat and do not honor anything they say. If you have any billing questions, you cannot chat or email with them. You MUST call them...there's never a paper trail (by design). So you are forced to call them with any billing issue. Whatever you agree on on these phone calls is ignored. Your bill remains the same, like no conversation ever took place.
Don't even get me started on their multi-factor login that works sometimes! Not to mention the barrage of spam phone calls I started getting right after surrendering my phone # to their multi-factor login.
They only got one star from me because that's the lowest but they're honestly a negative rating.
STAY FAR AWAY from this company.