Thumbnail of user robinb322

Robin B.

1
Level 1 Contributor

Contributor Level

Total Points
327

2 Reviews by Robin

JTV
  • JTV

4/22/19

I've been shopping with JTV for many years. I used to be very happy with my purchases. I believe that they have gone to mostly selling close outs and there-in lies the problem with quality. When another company sells their product to JTV, it's for a reason, possibly costumers complained about stones falling out or metal tarnishing so they pulled it off the market and are trying to recoup some money by selling it to JTV below cost. Also, I found a link once online that said what JTV employees pay for their jewelry. It's like 10% above cost. The mark up at JTV is still incredibly high. They say it's not but it is. Also, I'm so over most of the hosts. How is Wendy a host? Nepitism is rampant at JTV if she left her cushy job as an attorney to become a host and people complain left and right about her voice. What about Sherree? That woman gives SNL more material than politicians. If Mandy says: with a great pair of earrings you can rule the world" one more time, I'm going to put on my earrings and run for president. She talks about money and appearance more than most. Shallow. I wear jewelry because I like it, not to appear as something I'm not. Mandy described Bella "Looche" earrings as having updated "enclosures". Seriously? More than one time she said this. Its hard to shop with people who dont even hear what they are saying. Do the earrings need to be caged? Come on Tim... please get hosts that appeal to the majority AND know what they are saying. And what exactly is Lauren doing with her tongue during closeups while modeling? She looks like a snake or lizzard. Very odd. Not sure many of your host or models would ever be hired at another network. Where do you find these people?

Thumbnail of user briang290
Tim M. – JTV Rep

Hi Robin, Thank you for your feedback and for shopping with JTV. We are very sorry to learn that you have not been satisfied with some of your purchases. Our ultimate goal is to provide our customers with beautiful, quality products at a value that is unmatched by our competitors. We would like to assure you that we offer a huge selection of stunning, quality jewelry that is made especially for JTV, and we have not moved to a focus on discounted, close out type merchandise. We value your business and would like to invite you to reach out to us directly at customercare@jtv.com if you ever have concerns with one of our products. We want you to be 100% satisfied with your purchases, and we are always available to address any concerns that you might have!

  • Shop LC

4/22/19

I've bought a lot of jewelry over the years, both from TV and auctions. I have only been disappointed a few times. Since the price was so low, I usually don't return. I give it away. What I don't understand is this... hosts have said that customers have said they will buy jewelry they don't need just so Shoplc will donate $1 to feed a child. Huh? Does anyone see what's going on here? They are using hungry children to get more customers. Instead, they could put a link on their website and those customers could donate the entire amount to feed children but Shoplc makes most of the profit and only a dollar goes to children. If they are really about helping, let people donate too, not HAVE to buy jewelry. Also, I'm not really into a certain host who acts like a middle school cheerleader, so loud and obnoxious. Exactly how does one break their toe while hosting tv? She interrupts all the time..."Oooo, oooo, oooo!" Very immature. This woman needs to lay off the wine er... I mean Red Bull er... I mean B vitamins! Lol I have no problem with people having fun but those that act like used car sales people are really too much for me. Also, why doesnt customer service ever answer emails anymore? Does anyone else have this problem?

Thumbnail of user daniellej232
Danielle J. – Shop LC Rep

Thank you for sharing your feedback this is what allows us to improve!

Robin Has Earned 45 Votes

Robin B.'s review of JTV earned 14 Very Helpful votes

Robin B.'s review of Shop LC earned 31 Very Helpful votes

Robin Has Received 1 Thank You

Thumbnail of user christines337
Christine S. thanked you for your review of JTV

“Thank you. I have had so Mr terrible experience s with Jtv. Buyer Beware!”

Robin doesn’t have any fans yet.

Robin isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user jamesb9716
James B. reviewed JTV
5/6/24

I have been waiting to speak to a supervisor regarding my CONFIRMED RETURN-I am currently on hold...

Thumbnail of user lindak2959
Linda K. reviewed JTV
3/19/24

Got ring but one of the jewels on the rings side fell off. Will return because I was so disappointed