I've bought a lot of jewelry over the years, both from TV and auctions. I have only been disappointed a few times. Since the price was so low, I usually don't return. I give it away. What I don't understand is this... hosts have said that customers have said they will buy jewelry they don't need just so Shoplc will donate $1 to feed a child. Huh? Does anyone see what's going on here? They are using hungry children to get more customers. Instead, they could put a link on their website and those customers could donate the entire amount to feed children but Shoplc makes most of the profit and only a dollar goes to children. If they are really about helping, let people donate too, not HAVE to buy jewelry. Also, I'm not really into a certain host who acts like a middle school cheerleader, so loud and obnoxious. Exactly how does one break their toe while hosting tv? She interrupts all the time..."Oooo, oooo, oooo!" Very immature. This woman needs to lay off the wine er... I mean Red Bull er... I mean B vitamins! Lol I have no problem with people having fun but those that act like used car sales people are really too much for me. Also, why doesnt customer service ever answer emails anymore? Does anyone else have this problem?
Hi Robin, Thank you for your feedback and for shopping with JTV. We are very sorry to learn that you have not been satisfied with some of your purchases. Our ultimate goal is to provide our customers with beautiful, quality products at a value that is unmatched by our competitors. We would like to assure you that we offer a huge selection of stunning, quality jewelry that is made especially for JTV, and we have not moved to a focus on discounted, close out type merchandise. We value your business and would like to invite you to reach out to us directly at customercare@jtv.com if you ever have concerns with one of our products. We want you to be 100% satisfied with your purchases, and we are always available to address any concerns that you might have!