I ordered in the US on 4/28. They say they are out of New York No conformation number just an email asking me to add more with a discount. Sent 4 emails and no response. Website was giving error message For several weeks. Is up but no response. No phone number No order. Called credit card company. Do not order from them!
Dear Robin,
We are sorry you are not satisfied with our return solution. Our main fulfillment center is located in China. Majority of our clothes are shipped from our fulfillment center. So our return center is located in China.
Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue.
We`ve sent you the return address by email before. We have not received the returned parcel from you yet. According to our return policy, we can only process refund for you after we receive your returned package. Hope for your understanding.
Please don`t hesitate to email us if you have any questions.
Best regards,
StyleWe