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Robin F.

Contributor Level

Total Points
271

2 Reviews by Robin

  • Paintbynumber

6/3/20

I ordered in the US on 4/28. They say they are out of New York No conformation number just an email asking me to add more with a discount. Sent 4 emails and no response. Website was giving error message For several weeks. Is up but no response. No phone number No order. Called credit card company. Do not order from them!

  • StyleWe

11/24/17

I purchased 8 items. I went according to their sizing which is all wrong neverything was really snall. I then ask fir the return label and did not get It. I asked again and did receive It. Thinking things were going smoothly i went to send items back ( now knowing It was to China but not before) and It cost he $78.my purchases came to almost $500. My package is now allegedly sitting in customs and the company will not get out. They are saying i have to pay $200 more. No proof. No record that its even at customs. The tracking just gives a location on China and says its been there since November 4th. They want to give me credit but even if i. Were to accept that their sizing is so off if probably have to go through this again. Ive tried calling and you just get a recording and then they email. Their web page is very mishearing with how simple returns are and they neglect to tell you they are in China prior to your needing a return. Currently Im out almost $600 and will be trying to take further legal action. I hope some of you who have had problems will do the same.

* StyleWe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Lanny S. – StyleWe Rep

Dear Robin,

We are sorry you are not satisfied with our return solution. Our main fulfillment center is located in China. Majority of our clothes are shipped from our fulfillment center. So our return center is located in China.

Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue.

We`ve sent you the return address by email before. We have not received the returned parcel from you yet. According to our return policy, we can only process refund for you after we receive your returned package. Hope for your understanding.
Please don`t hesitate to email us if you have any questions.

Best regards,
StyleWe

Robin Has Earned 11 Votes

Robin F.'s review of StyleWe earned 11 Very Helpful votes

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Julia R. reviewed StyleWe
4/25/24

The sizes guide is stressful. I wish I can I can send my own size to be worked with instead

Thumbnail of user michelleh281
4/25/24

Stylewe needs be more descriptive on merchandise. For example, needs to list what type of fabric.