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I only wish I had looked into reviews before ordering.
I ordered this as Christmas gifts for family members. So Embarrassing! The receiptients did receive the items but there were no gift cards attached indicating who gave the gift. Who in the world is going to eat something that they have no idea who sent it? One of my family contacted Eastern to ask who sent the gift. After MULTIPLE emails, someone got back with them a week later. When I was informed of the ordeal, I contacted Eastern. The confirmation I received from them clearly showed what was supposed to be written on the cards. They have never replied.
Tip for consumers:
Don't order from Eastern Standard Provision Co.
Products used:
Pretzel gift boxes
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Empty.
Placed an order as always for the holiday. Tried to reach them to fix something. No phone. No...
Terrible customer service as they will not answer the phone and take forever to respond to chat....
