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Rob S.

Contributor Level

Total Points
80

1 Review by Rob

  • CanadaLighting

10/25/23

I canceled my order within 10 minutes of realizing it was billed in USD. Nearly two weeks later I heard back from someone indicating that it is now too late to cancel but they'd be happy to let me know how to return the items if I decided not to keep them. It's almost impossible to reach a real person beyond email.

Service
Returns
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Nick R. – CanadaLighting Rep

We apologize for the delay in responding to your cancellation request. We understand your frustration and are committed to improving our customer service. Please check your email for return instructions, and we'll work to ensure a smoother experience in the future. Thank you for bringing this to our attention.

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