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Rocky A.

Boise

Contributor Level

Total Points
80

1 Review by Rocky

  • HelloFresh

1/31/24

We received our 1st box Thursday, canceled within their time period and still charged us, that's how they make their money! Complete scam and they're con artists! Don't buy! Will be making our own meals again. Thought this would be convenient since we are due with a baby and it was the opposite. When I called to get my money back for them charging me for yet another box after I had cancelled, they will put you on hold every time you talk about the issue in hopes you let it slide, literally 5-10 min at a time this happened 4 times. Then they claim that there's nothing they can do because the box is sent. Which isn't my problem, companies like this is the reason why America is falling apart, your word means nothing anymore, big corpos taking $ from middle class families what's new. It's not convenient, it's not fresh, it doesn't taste great, and they customer service & helpfulness to their consumers is TRASH. 0/10 stars!

Tip for consumers:
Order arrived 2 days later than originally said, box looked like it had been through the wringer. And the food was sub par at best. Trash company who takes your money even if you cancel. They don’t care just trying to make a dime

Products used:
We got chicken bolognese and other chicken meal. It arrived two days late also.

Service
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