rocky b.

I bought a furnace from this company about a year ago, was just looking through some old files and thought I would google the company and see what came up.

I had a HORRIBLE time with this company. I've read some earlier posts about the company being purchase in 2011 by another individual so I don't know if it still applies but as of the winter 2010 the company was essentially a fraud.

As other posters have written, the company had horrible BBB ratings, after mailing my money I waited about two weeks for an updated on shipping and received nothing. I then sent about 15 emails, 15 calls and voicemails (no one ever answers) and then wrote a couple letters, nothing. I then began digging, went through the secretary of states office where the company is required to register and list a contact individual. Well the contact individual was another company, which that company was another company, and then finally I found some individual on the third company who was some guy in around orlando. So obviously this was a scheme to not have a real statutory agent as required. I found the guy who was listed on the third company's address, sent him some mail, and found his facebook and blew him up on there. Also, I mailed a draft civil complaint (I'm an attorney) to every contact info I could find saying if my order wasn't shipped I was filing my lawsuit on X day. Well the day before X day, I got an email saying sorry and my order was shipped. Contents of my order were fine, but overall this is obviously a scamming company, or was, and I would be very weary of doing business with them!