Ordered a sweatshirt and was told I would get it in three days. 12 days later it was still being processed. Tried to e-mail them but they claimed the e-mail I was using was not the one they had so no dice there. Tried their chat button, and guess what, no dice there either. Checked a few days later and bingo, they say it was shipped and gave me a DHL tracking number, but when I went to check I got a sorry, we cannot track this. Called DHL and was told tracking number was not valid. Ok, I get it. Got on phone with American Express and told them company is a fraud and not going to pay for the charge. They are investigating and will get credit eventually. Do Not Do Business With Them...