Rodney R.

They will worry you to death with autofill order texts, emails and phone calls but when there is an issue with an order, they never called even though they lied and said they did. They claim to have left a message. I check my voicemails as they come in. They never did so they sent me a letter...no texts or calls. One oh the reps claimed she could not connect me to a supervisor and I would have to call back. When I did speak to one, they didn't care at all nor could they understand that if they had just been even a little bit proactive, I wouldn't be rating them so low now.