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Roelien T.

Swakopmund, Namibia

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80
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1

1 Review by Roelien

Hilton Hotels & Resorts

  • Hilton Hotels & Resorts

“Totally over rated”
4/1/23

Beautiful hotel with excellent views over Windhoek.
Only 2 active reception counters. Check-in to rooms are 3pm, some of the guests rooms was only ready by 4pm. The card sistem for the doors was not working. Staff run up and down to solve the problem. Service at the restaurant and sky bar is poor. The light meals are totally over priced. The food was not too bad. At the Wellness Centre, the service was good, the staff was friendly and on time. The best service we received was at the parking lobby.

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