Roger B.

Appled for #20 credit after giving my name, phone no., and email address. When I went to check out, got error message that purchase had to be over $50; it was, it was $55. Makes me unhappy that you got personal info without providing promised benefit.

Have just ordered my second set of tires through Discount Tires Direct. Have found them to offer cheapest prices (my 225X55X17 set cost $65 per tire). Price includes free shipping (takes 5-7 days to arrive, nicely wrapped so easy to store and transport). I get installed and balanced for $15 per tire.

Have send a number of friends to the site; none have been disappointed.

Bought an electronic item from Amazon and returned it. Have now dealt with Amazon chat twice about refund and found it excruciating. First time, I told them vendor had received item back but no refund after seven days. Was told I would have to wait 60 days before they would review! Second time, today, Aug. 4th, was told they had done refund 7 days before (I had received email confirmation of that fact), but refund wasn't there. I had used my Amazon credit card. Asked for four digits of account they refunded to and was told they couldn't give it to me for security reasons. They told me to take it up with issuing bank; and, as I told them I didn't know which bank that was since I didn't get that information!

Will NEVER buy electronics through Amazon again (which tend to be returned more, at least by me) and would be hesitant on ANY large dollar purchase to avoid the hellish treatment on refunds.

EBay and PayPal are MUCH easier to deal with on refunds, even AliExpress is easier to deal with.

Amazon has lost a lot of their cache with me (and I still don't know where to look for my money.