Roger K.

We signed up for a 2,000-item account. To test the waters we spent 3 days trying to put together a simple 250-300 item list. The customer service people were friendly. However, the FAQs one is referred to are complicated.

Once the initial list build was finally gathered then one finds out too late in the process that it will require you the customer to sift through each and every listing to individually insert the Category and a couple more sub-features in order to move forward to the next item. In almost every single case one will need to go back and read each and every product description to determine the specifics.

Let that set in for a minute. This is just a simple little list. We were heading to a 2,000 item with DOBA. Unbeknown to DOBA we already have a 10,000-item store on eBay.

So, why does Doba even say they are integrated with eBay when they are clearly not fully integrated at this time? Why would a customer pay a fee to subscribe to a plan that you the customer are then expected to do DOBA's work?

Doba may be a fine company with other platforms but in this case a very big disappointment! It appears to us at the customer end that DOBA is trying to make a one-size-fits-all and that isn't working very well.

Sincerely,
VERY DISAPPOINTED!