I ordered something from this website. I think there is only one person running the outfit and it is Carol Allen. The something I ordered was not up to par. It took several e-mails and one reply read: "it must have been misplaced or got to the wrong address." When I sent an e-mail as a response: "Oh, I did not know cakes can walk. I thought it was only guns that walk and find their way into drug cartel hands". The replacement came after more than a week and there were no more e-mail response from Ms Allen, the Vice-President and CEO of the company. It seems easy for them to take your money and the complaints or replacements go hang!