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This company is a scam. The clothes are of horrible quality. Although I ordered according to my measurements, the products were completely off in sizing.
When I contacted customer service via email, they blame me and stated that I ordered the wrong size. Therefore, they refused to provide a return address. And said that I should not try to return on my own because it would cost me too much. That is not their call to make. I lost $240 with my order…On dresses that I ordered to attend a wedding. On dresses I absolutely can't wear.
Tip for consumers:
Do not order from this company!!!!!
Products used:
Dresses
A few months ago, I provided Mopro updates for my website. The updates looked like an uncaring 4 year old made them. Then my site went dark with no notification. I called and a Mopro rep. Stated that they were changing servers. My last updates took over 6 weeks and no matter how many time I call and spend hours on going over my needs, the changes are still incorrect. I'm getting calls and emails regarding all of the mistakes on my site. I need to run as fast as I can from this company!
Roheman W.'s review of Mopro earned 7 Very Helpful votes
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Très satisfaite des produits mais frais de port trop élevés surtout par rapport à la concurrence
Purchased 3 Shirts. But, 2 shirts both of them had part of the letters D.O B & R. Blocked...
Hi Roheman,
Thank you for reaching out to us.
Please accept our apologies for having faced this very unhappy shopping experience. Upon checking previous correspondence, I am afraid there could have been a misunderstanding. When you've contacted us, you've mentioned the dresses simply didn't fit, this without mentioning that the quality was bad. Consequently, you would have had to pay the return shipping yourself, since all our products are advertised with their exact measurements --in both inches and centimeters-- on our website. However, this would be considered inappropriate if the quality wasn't good. Can you please tell us more details and if helpful send relevant photos? This will help us to claim a full refund for you!
We have sent you an email (ticket #25097233) to help meet your satisfaction. We can help you obtain a refund without too much efforts.
Awaiting your details,
LightInTheBox Customer Service Team