Representative in Albany Cycle Gear (Babe) was exceptionally professional in every way. Helped me select a helmet based on my needs. Tried on a number of helmets to get the right fit and helmet that worked for my type of riding. Unfortunately they did not have a size large in stock for the Arai Corsair-X in Black Frost, so he placed an order online and ensured delivery to my home address. Arrived in 2 weeks or less. Well packaged. Double boxed. Helmet fits perfect.