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Ronald C.

Marikina

Contributor Level

Total Points
81

1 Review by Ronald

  • Globe Telecom

11/5/21
Verified purchase

Globe operates in silos. They have departments that do not coordinate with each other for the customer. They will pass you on from one service group to another. Their systems aren't design to align themselves with information to help their customers. Their frontline agents aren't empowered.

Products used:
Internet connection

Service
Value
Quality

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