Bike was in great shape went together fine but the front brake cable assembly was totally missing! Was not on bike as delivered and no-where in box-I had to order another from Amazon in 3 pieces to make what I needed-very hard to contact of these people for anything-
Kinda disappointed some thing important was missing!
Bikesdirect got with me after I e-mailed them and they sent me the missing parts pronto-I am totally ok with deal now -thanks
Hi - apologies for any frustrations. It is very easy to contact us. We have a phone number posted right here on sitejabber and on our site. Please message us with your full contact and order info and we can get the service dept to get you the parts you are missing. You should be able to cancel your Amazon order:)
Please message us,
Joe