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ronnie w.

Contributor Level

Total Points
80

1 Review by ronnie

  • Constant Contact

2/1/24

Paid my 90 something dollars and started on my ad. Difficult to understand but that is but a tiny part of this nightmare. Finished the ad and got ready to send my list. The site says it can not be reached. I text the support team, and that took 45 minutes. No help and they say I do not even exist as a client. Call and wait on hold for 3 hours and 17 minutes (I have a photo of my ohone time). GOD AWEFUL MUSIC plays as you wait. I finally talk to someone and they finally confirm it is me and then say they have to now connect me to the refund part. I am back in piano music hell, and will probably be another 2 hours. Just for a refund. Folks, RUN. This is a chicken S*** operastion with not many more than a single tech or office operator in customer service. Easily the worst company ever and god forbid if you need a refund or to talk to someone. You would be better off tryong to breach fort knox. So in closing, I am up to 6 hours to hopefully get a refund. I am on hold still. RUN.

Tip for consumers:
You have no idea as to the problems this company has and is causing me ......RUN

Products used:
Nothing. Cannt Access.

Service
Value
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Returns
Quality

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