I ordered an ACC carpet kit through Rock Auto that was missing fastening parts. I found some snaps from my leather days, installed them, worked great. Now I'm missing the 28ft of Velcro that was to be included. I live about 30 miles from a Home Depot, I agreed to pick some up rather than waiting 7 days for RA to deliver to complete the install. I received an email stating they would only credit me $30 for the missing Velcro. The 28ft of missing Velcro will cost me $50 plus tax and 60 miles of drive time and the cost of fuel. This will be the last time I order anything from Rock Auto